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Support

Provide and manage support requests efficiently with the Support module. This feature allows you to:

  • Support Requests: Easily submit and track support requests to ensure timely resolution of issues.
  • FAQ Section: Access a comprehensive FAQ section to find quick answers to common questions and reduce the number of support requests.
  • Ticketing System: Utilize a ticketing system to prioritize and manage requests based on urgency and importance.

Create Ticket​

  • Click on the Tickets card.
  • Click on Create a Ticket button.
  • Add Information and click on the Create button.

View Ticket​

  • Click on Eye icon. Here, you can also enable comment chat for better and more effective support, allowing seamless communication and collaboration within your team.